Role Summary At Chick-fil-A Sorrento Valley, we are looking for bright individuals who are enthusiastic about serving others. We Hustle to Serve & Serve with Joy each of our team members and guests.
As a Team Member, you’ll be working with a team to foster an environment of excellence through serving guests quickly and accurately with a respectful and enthusiastic tone. This is a face-to-face, guest-centric, and extremely interactive position that requires a consistently great and service-oriented attitude.
General Responsibilities • Read, understand and comply with all parts of the Team Member Handbook, including Team Member appearance and punctuality standards. • Protect the customer experience by ensuring packaging, food presentation and quality is “REMARK”able. • Working quickly without rushing the guest experience.
•Understand the expectation of Chick-fil-A service standards and operational excellence. • Have a growth mindset: constantly improve yourself by finding ways to do your work better and faster. • Display good stewardship and a sense of ownership for the business • Always engaging guests in an enthusiastic, hospitable manner. • Use holding and timing system and batch numbering on holding pans and in the chute system.
Requirements • Available to work a minimum of 10 hours per week, full time opportunities are also available with a minimum requirement of 30 hours a week • Show Honor, Dignity and Respect to all members of the Chick-fil-A Sorrento Valley team. • Show up on time, have a great attitude and work hard for your entire shift. Skills • Growth Mindset • Polite and enthusiastic tone • Hard working • Dependable • Honest • Team-player • Positive attitude • Aware and Responsive to team’s needs • Takes initiative • Works to serve others • Desire for ongoing training/education • Detailed & keenly observant • Passion for procedural discipline • Able to lift 40 – 60 pounds on a consistent basis
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